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Patient Services Supervisor (SBUH)

FSA's Mission is to maintain and enhance the quality, diversity, cost, and value of food in the campus dining programs, improving fiscally prudent and affordable food plans for students While ensuring the availability of desired and appropriate merchandise, products, and services for the campus community; Fostering and supporting the campus' core mission of academics, research, scholarship and intellectual creativity, inclusivity, and sustainability.

Position Summary

Dietary Supervisors at Stony Brook Hospital are responsible for overseeing the day-to-day supervision of the production staff, as well as the patient service operations.

Reporting to this Position: All Local 1199 employees on shift.  (Dietary Aides, Porters, and Production staff).

**Essential Position: This position is considered “Essential.”  The incumbent must report to work regardless of extreme weather or other conditions. **

Qualifications

  • AA or BS in Hospitality or Health Care Management
  • Must have completed the 90/120-hour Dietary Managers course or demonstrated commensurate experience.
  • More than 2 years of experience in a leadership role in the kitchen (supervisor or manager), with related clinical or healthcare experience.
  • 2 plus years of experience in either long-term or acute care facility
  • Computer Literate, Patient/ Health Care Software preferred
  • Excellent customer service skills
  • Must be able to work various times, including Nights and Weekends
  • Knowledge of federal, state, and local codes and regulations pertaining to hospital food service
  • Knowledge of A la Carte/Room Service food operations
  • Ability to manage and work harmoniously with a variety of people
  • Must show confidentiality in the performance of duties
  • Strong communication and interpersonal skills
  • Performance improvement experience
  • Union experience

Primary Responsibilities / Accountabilities / Essential Functions

  • Opens and closes the department according to proper procedures
  • Responsible for work schedules and meetings with those employees under their direct supervision to maintain high standards.
  • Enforce proper food portioning at all times.
  • Coordinate daily meal preparation adhering to quality standards and establish time frames.
    • Meets with a.m. and p.m. supervisors to discuss and resolve any issues and change
    • Review supervisor logs daily for staffing concerns, equipment/production problems, and work assignment sheets.
    • Maintain department areas, keeping them clean, neat, safe, and sanitary.
    • Enforce departmental sanitation policy and procedures.  Ensure sanitation standards, safety, and infection control procedures as required by the various regulatory agencies.
    • Check and document sanitation and cleanliness of all work areas, including pantries, in accordance with government standards.
    • Enforce timeliness of patient tray services according to departmental policy.
    • Identify and make recommendations to improve patient meal service operation.
    • Ensure proper food handling procedures are being followed as outlined in HAACP
    • Notify appropriate departments of malfunctioning equipment immediately upon observance.
    • Complete required departmental reports and records within an established time frame, including various quality control reports.
    • Supervising Patient Services staff, as well as the food preparation staff.
  • Supervisory experience with larger groups of Union employees to include scheduling, quality control, HACCP, and employee training.

 


FSA is an employer and educator recognized for valuing AA/EEO and Protected Veterans and Individuals with Disabilities.

Additional Details

FSLA Status: Exempt

Salary: $62,400 per year

Schedule: Full-time - Weekend shifts are REQUIRED

 

Benefits

  • NYSHP health insurance 
  • Aetna Dental Insurance 
  • Paid holidays per year
  • 15 vacation days to start
  • Retirement Plan
  • Tuition reimbursement
  • Employee assistance program
  • Flexible spending account

How to Apply

Review of applications will begin immediately, and the position will remain open until a qualified pool of candidates is obtained.

Applicants need to:

Complete Employment Application

Apply on Indeed

Attach/upload a resume to the online application in Microsoft Word or PDF format.

 

No relocation or VISA Sponsorship is available.

FSA may make reasonable accommodations to enable applicants to participate in the hiring process and employees to perform their essential functions.  If you require an accommodation to participate in the selection process, you are encouraged to contact Human Resources at (631) 632-9306

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