Patient Services Supervisor (SHH)
FSA's Mission is to maintain and enhance the quality, diversity, cost, and value of food in the campus dining programs, improving fiscally prudent and affordable food plans for students While ensuring the availability of desired and appropriate merchandise, products, and services for the campus community; Fostering and supporting the campus' core mission of academics, research, scholarship and intellectual creativity, inclusivity, and sustainability.
Position Summary
As part of a management team, the Patient Food Service Supervisor oversees the day-to-day supervision of the Production staff and the Patient services operations. Weekend shifts are required.
Required Qualifications
- High School graduate
- Must have completed the 90/120-hour Dietary Managers course or demonstrated commensurate experience
- 3-5 years of related clinical or healthcare experience
- Supervisory experience with larger groups of employees to include scheduling, quality control, HACCP, employee training
- Experience in a healthcare food service facility
- Computer Literate
- Excellent customer service skills
- Flexible working hours and days
- Knowledge of modified diet principles and safe, sanitary food handling techniques.
- Must have the ability to work harmoniously with a variety of people.
- Must show confidentiality in the performance of duties
- Ability to read, write, and speak in English
- Ability to meet acceptable background check standards.
Preferred Qualifications
- AA or BS in Nutrition or Food Management
- Knowledge of federal, state, and local codes and regulations pertaining to hospital food service
- Knowledge of A la Carte/Room Service food operations
- Strong communication and interpersonal skills
- Performance improvement experience
- Union experience
Position Responsibilities
- Opens and closes the department according to proper procedures
- Responsible for work schedules and meetings with those employees under their direct supervision to maintain high standards.
- Enforce proper food portioning at all times.
- Coordinate daily meal preparation adhering to quality standards and establish time frames.
- Meets with a.m. and p.m. supervisors to discuss and resolve any issues and change
- Review supervisor logs daily for staffing concerns, equipment/production problems, and work assignment sheets.
- Maintain department areas in a clean, neat, safe, and sanitary manner
- Enforce departmental sanitation policy and procedures. Ensure sanitation standards, safety, and infection control procedures as required by the various regulatory agencies.
- Under government standards, check and document sanitation and cleanliness of all work areas, including pantries.
- Enforce timeliness of patient tray services according to departmental policy.
- Identify and make recommendations to improve patient meal service operation.
- Ensure proper food handling procedures are being followed as outlined in HAACP.
- Notify appropriate departments of malfunctioning equipment immediately upon observance.
- Complete required departmental reports and records within the established time frame, including various quality control reports.
- Other duties as assigned.
Essential Physical Requirements & Environmental demands
- Must be able to give and receive verbal communications continuously and read written communications continuously.
- Able to compose written communication occasionally.
- Must be able to carry objects weighing 10-50 pounds or less as needed.
- Able to concentrate with little interruption continuously.
- Able to concentrate on moderate detail with some interruptions frequently.
FSA is an employer and educator recognized for valuing AA/EEO and Protected Veterans and Individuals with Disabilities.
Additional Details
- FSLA Status: Exempt
- Salary: $62,400
- Schedule: varies 40+ hours (various days/various shifts) - Flexibilty is a MUST. Weekends and Holidays required.
How to Apply
Review of applications will begin immediately, and the position will remain open until a qualified pool of candidates is obtained.
Applicants need to:
- Apply on Indeed
- Attach/upload a resume to the online application in Microsoft Word or PDF format.
No relocation or VISA Sponsorship is available.
FSA may make reasonable accommodations to enable applicants to participate in the hiring process and employees to perform their essential functions. If you require an accommodation to participate in the selection process, you are encouraged to contact Human Resources at (631) 632-9306